Posted : December 11, 2012

In very cold winters it is advisable to keep the heating constant but low and on overnight. Keeping the house temperature above freezing will prevent pipes from freezing over, such problems mostly occur during the Christmas holidays.

If you intend to be away from the property for longer than 24 hours during the winter and Christmas period, a time when property is generally empty, we ask that you leave the heating on low for three hours in the early morning and evening to prevent any problems.

If during a cold winter you turn on the taps and nothing happens, you can be pretty sure your pipes have frozen. This can turn out to be quite a bad problem if you do not act quickly. Here are your emergency procedures:

– Turn the heating up, and on in as many parts of the property as you can manage. This will help warm the pipes (remember they are metal and quite effective conductors).
– Do not heat the pipes directly with boiled water or hair dryers, as this may cause them to burst.
– If after two to three hours there is still no water, inform us of the situation as a plumber will probably be required to solve the problem.

If you have any questions please do not hesitate to contact us.

Thank you for your kind co-operation