ARLA

Posted : November 20, 2012

We are proud to announce that that we are now members of the Association of Residential Letting Agents (ARLA) and The Property Ombudsman.

This means that we voluntarily follow the Codes of Practice and Rules of Conduct laid down by these professional bodies, helping to maintain and raise industry standards.

Operating under strict rules of conduct, we must meet certain standards relating to professional and ethical practice, and are required to carry out continuous professional development each year, ensuring that we keep up to date with changes in the industry and legislation.

Under the rules, we are also required to protect and promote our client’s interests, while at all times acting in a fair and proper manner.

All clients’ monies are covered by the Client Money Protection (CMP) Scheme and we hold Professional Indemnity Insurance. Clients also now have a route to redress should something go wrong so we are wholly accountable for all our actions.